FAQ

• BCI — $45.00
• FBI — $50.00
• Ohio BCI & FBI — $80.00

(payment required at time of service)

• Cash
• Check; Personal or Business
• Visa – Mastercard – American Express
• Agency on File – Agency verification letter

NO – Walk in service is available during business hours or call and schedule an appointment that fits your schedule! We offer after hour/holiday appointments as well.

The average response time from Ohio BCI is 5-7 business days but can take up to 30.

Yes. Ohio BCI processes and mails out all background checks for the state. To check the status of your background The Civilian Identification Department of the Bureau of Criminal Identification and Investigation can be reached Monday through Friday toll-free at 877-224-0043, between 8 a.m. and 4:30 p.m.

Contact BCI at 877-224-0043 for the required fingerprint cards to be mailed to your address.

Follow the background check copy procedure and submit the background check copy request form.

BCI can only process FBI background checks for specific types of Ohio employment. If you need a FBI background check for personal use, please contact the FBI at 304-625-5590 and follow their instructions for submitting fingerprints directly to their office.

BCI cannot change information once it is submitted to their office. A new background check must be submitted. No credits will be issued for submission errors.

A BCI background check can be submitted for immigration purposes.

A FBI background check cannot be submitted to us for immigration purposes. Please contact the FBI at 304-625-5590 or visit www.FBI.gov for more information.

You will need to follow the instructions to request for Challenge and Review of Criminal History Records.

When receiving a rejection letter on a BCI or FBI background check, review the reason for the rejection. You will receive a separate result for the BCI and FBI background checks, so don’t assume that if you receive a rejection letter that it pertains to both results. You will need to submit a new set of fingerprints for the rejected background check.

A disqualifying offense means that if the individual committed a certain offense, that person may be prohibited from employment with the organization.

Biometric fingerprint systems are designed to identify persons who want to be identified.

AFIS is designed to identify persons who are trying to hide their identity.