Frequently Asked Questions
Our office is conveniently located in The Historic Jefferson Ice House at 3210 Jefferson Avenue, Suite #25, Cincinnati, Ohio 45220

FREE parking in rear of building — TSF entrance on Jefferson Ave.

  • BCI — $45.00
  • FBI — $50.00
  • Ohio BCI & FBI — $80.00

(payment required at time of service)

  • Cash
  • Visa – Mastercard – American Express – Discover
  • Agency on File – Agency verification letter

Appointments preferred, but walk-ins accepted if availability is open at that time. It is always best to schedule an appointment via our online website link or call our office to secure your requested time and confirm our availability.

The average response time from Ohio BCI is 5-7 business days but can take up to 30.

Yes. Ohio BCI processes and mails out all background checks for the state. To check the status of your background The Civilian Identification Department of the Bureau of Criminal Identification and Investigation can be reached Monday through Friday toll-free at 877-224-0043, between 8 a.m. and 4:30 p.m.

Contact BCI at 877-224-0043 for the required fingerprint cards to be mailed to your address.

Follow the background check copy procedure and submit the background check copy request form.

BCI can only process FBI background checks for specific types of Ohio employment. If you need a FBI background check for personal use, please contact the FBI at 304-625-5590 and follow their instructions for submitting fingerprints directly to their office.

BCI cannot change information once it is submitted to their office. A new background check must be submitted. No credits will be issued for submission errors.

A BCI background check can be submitted for immigration purposes.

A FBI background check cannot be submitted to us for immigration purposes. Please contact the FBI at 304-625-5590 or visit www.FBI.gov for more information.

You will need to follow the instructions to request for Challenge and Review of Criminal History Records.

When receiving a rejection letter on a BCI or FBI background check, review the reason for the rejection. You will receive a separate result for the BCI and FBI background checks, so don’t assume that if you receive a rejection letter that it pertains to both results. You will need to submit a new set of fingerprints for the rejected background check.

A disqualifying offense means that if the individual committed a certain offense, that person may be prohibited from employment with the organization.

Biometric fingerprint systems are designed to identify persons who want to be identified.

AFIS is designed to identify persons who are trying to hide their identity.

Your one-stop agency for Fingerprinting Services, Background Checks and Pre-Employment Screening.
Walk in during normal business hours or call us now at
(513) 559-0001 to schedule your convenient appointment today!


BCI/FBI WebCheck Scan & FBI - FD-258 INK/Print Card

Located inside the beautiful Historic Jefferson Ice House... directly across from the Cactus Pear restaurant.